An emergent Design leader & Director with 22+ years in Digital product & IT services industry. Built various product UX and service design teams of 10-240 diverse designers. Led Org UX Business through owning strategy, design-led innovation inception, requirement, solutioning to launch globally. Drive & collaborate with diverse design, tech teams and stakeholders across locations (Bangalore, Hyderabad, Mumbai, London; Rotterdam, Columbia, Jacksonville, Fairfax, Philadelphia, and Toronto). As experience design front runner, played diverse disciplines of UXD, Spurred strategy to establish Design Thinking culture. Promote DT-led innovation and crafting delightful next gen UX value proposition to customer/clients.
Skills
Being hands-on, experience designing and delivering start to finish digital product & enterprise UX; ✸Experience across creative process of idea inception, influence design consensus to final design handover through strategic collaboration; ✸Diligent advocate of UX and end user; UCD and Design Thinking; ✸Voice of internal and external customers; stakeholders & designers; ✸Drive Service Design across SaaS and PaaS.
Craft UX through deep collaboration of Design-Technology-Business; ✸Simplify complex problems; ✸Clear, efficient, consistent solutions; ✸Thrive Design Thinking, System Thinking, Lean-Agile-Iterative, participatory design Culture; ✸Evangelise customer first, User-centred, useful product, High-value design sprints; ✸Digital & enterprise UXD trends, design patterns, guidelines ✸Integrate Usability, SUS, HEART UX quality assessment.
Champion HCI, data-driven, result-oriented UXD; ✸Innovate scalable Design System; ✸Cross-disciplinary team communication & collaboration; ✸Build emergent & diverse design team of problem solvers; ✸Drive world-class design TA movements; ✸Manage sustainable UX business through innovative design; ✸Align design team vision with Org business strategy & goals; ✸Leadership, mentoring, coaching & design direction.
Education
Mastering Design Thinking (MIT Sloan)
CUA (Certified Usability Analyst)
CSM (Certified Scrum Master)
Executive MBA (Information Technology & Project Management)
Trained XD professional, from HFI Bangalore
Diploma in Computer Arts
B.Com
